Guest Experience Coordinator
4 days ago
We are a national third-party hospitality management company dedicated to delivering exceptional customer experiences. Our team of professionals is committed to providing a safe and welcoming environment for our guests and employees.
Job Summary
We are seeking a skilled Guest Services Agent to join our team. This role requires a highly motivated individual who can work effectively in a fast-paced environment, providing exceptional customer service and creating memorable experiences for our guests.
Key Responsibilities
- Anticipate guests' needs and respond timely and efficiently
- Assist in resolving guest complaints and maintain a positive attitude
- Maintain a clean and organized front office area
- Communicate larger housekeeping and maintenance issues to respective departments
Requirements
- High school diploma or equivalent required
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills
- Ability to lift up to 15 pounds frequently and up to 50 pounds occasionally
Benefits
- Competitive salary range: $52,000 - $62,000 per year
- Comprehensive benefits package, including health insurance and 401k
- Flexible scheduling options and paid time off
- Opportunities for professional growth and development
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