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Customer Service Representative

2 months ago

Newberry, South Carolina, United States Stokes - Trainor Chevrolet Buick GMC Full time
Job Summary

We are seeking a part-time Receptionist to provide exceptional customer service and support to our customers at Stokes - Trainor Chevrolet Buick GMC in Newberry, South Carolina.

Key Responsibilities
  • Greet and welcome customers in a professional and friendly manner
  • Answer and direct incoming calls to the appropriate department
  • Accurately process card payments
  • Manage appointment schedule and notify appropriate team member of customer arrival
  • Maintain a clean and organized reception area
  • Assist sales team with vehicle keys and tags
  • Provide excellent customer service by promptly addressing customer concerns and escalating issues to the appropriate team member if necessary
  • Collaborate with other departments to ensure smooth operation of the dealership
Requirements
  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office and comfortable learning new computer systems
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Professional and friendly demeanor
  • Basic math skills
  • Must be able to work Saturdays and evenings
EEOC Statement

Stokes - Trainor Chevrolet Buick GMC is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all team members feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.