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Customer Service Representative

3 months ago

Newberry, South Carolina, United States InSite Support Services & Insure Response Full time

Position Overview
This role involves temporary employment focused on First Notice of Loss (FNOL) during catastrophic weather events. The duration of the role is contingent upon the extent of damage and the volume of incoming calls. You will be tasked with receiving calls from clients and meticulously collecting and documenting essential information regarding their claims to relay to the insurance provider. While this is a temporary position, there may be opportunities for full-time, permanent roles once the call volume decreases. Additionally, there may be recurring opportunities throughout the hurricane season as needed. Please note that this is not a remote position.

Work Environment
This position is based in our dedicated call centers.

Compensation
The hourly wage for this role is competitive, up to $15.00.

Key Responsibilities

  • Engage with clients and agents through effective verbal and written communication.
  • Deliver exceptional customer service in a professional manner.

Qualifications

  • Strong communication abilities.
  • Proficient multitasking skills on a computer.
  • Capability to manage high-pressure situations.
  • Typing speed of at least 35 words per minute.