Facilities Operations Manager

1 week ago

Flint, Michigan, United States Spark Talent Acquisition Full time
Job Title: Maintenance Supervisor

Job Summary:

We are seeking a highly skilled Maintenance Supervisor to join our team at Spark Talent Acquisition. As a key member of our operations team, you will be responsible for ensuring the delivery of quality facility management services and providing leadership and direction to your team.

Key Responsibilities:

  • Establish and execute strategic direction for operations and maintenance teams in alignment with customer goals.
  • Supervise and coordinate all activities staff to ensure customer satisfaction.
  • Conduct daily tours of facilities to inspect work performed and ensure compliance with safety policies and procedures.
  • Develop and maintain a safety-first culture by promoting and driving safe work and best practices.
  • Perform safety observation tours and assist the Safety Manager in ensuring that all employees are complying with site safety rules and regulations.
  • Develop training programs to increase team technical capabilities.
  • Facilitate customer review and customer planning meetings.
  • Utilize data to develop trends and insights that will drive continuous improvement in site performance.
  • Develop and maintain operating budgets for sites.
  • Manage sites to achieve KPI and performance indicators.
  • Implement environmentally preferred practices at all locations.
  • Lead/assist in site incident investigation and utilize structured problem-solving to identify root causes of failures.
  • Develop and maintain positive relationships with customer representatives.
  • Collaborate to determine client expectations.
  • Ensure delivery of committed services and overall customer satisfaction.
  • Collaborate with operations teams to provide continuous improvement to advance the quality of service delivery.
  • Responsible for staff training and development, performance reviews, and disciplinary measures.
  • Develop scope of services and assist in vendor negotiations for new and existing contracts.

Requirements:

  • Undergraduate degree in business administration, engineering technology, or related field preferred.
  • Minimum 6-8 years of direct supervision of housekeeping/facility management operations required.
  • Demonstrated experience in managing 24/7 operations in a fast-paced work environment.
  • Automotive experience is preferred.
  • Exceptional customer relationship management skills.
  • Experience working with unions.
  • Ability to plan and manage with budget and time constraints.
  • Safety and quality conscience.
  • Strong organizational and prioritization skills.
  • Proficient in MS Office.
  • Excellent written, verbal, and people skills.

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