Dental Patient Care Coordinator

1 week ago


Oak Brook, Illinois, United States Ligocki Dental Group Full time

Ligocki Dental Group is seeking a dedicated and enthusiastic Dental Front Desk Receptionist/Patient Care Coordinator to join our team.

In this role, you will be the first point of contact for our patients, ensuring they receive exceptional care and service from the moment they enter our practice. Your positive attitude and commitment to patient satisfaction will play a vital role in creating a welcoming and comfortable environment.

Responsibilities:

  • Provide warm and professional greetings to patients, answering phones, scheduling appointments, and managing patient records with accuracy and efficiency.
  • Process insurance claims and payments, ensuring smooth financial transactions for our patients.
  • Collaborate with the dental team to ensure a seamless patient experience, from check-in to check-out.
  • Maintain a clean and organized reception area, creating a welcoming atmosphere for all visitors.
  • Contribute to a positive and supportive work environment by fostering teamwork and open communication.

Qualifications:

  • Exceptional customer service skills with a genuine passion for helping others.
  • Strong communication and interpersonal skills, both written and verbal.
  • Proficiency in computer software and electronic health records systems.
  • Ability to multitask effectively and prioritize tasks in a fast-paced environment.
  • Detail-oriented and organized with a commitment to accuracy.

Preferred Qualifications:

  • Previous experience in a dental office setting.
  • Knowledge of dental insurance procedures.
  • Experience with Dentrix or other dental software.


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