Electronic Billing Specialist
3 weeks ago
We are seeking a highly skilled Electronic Billing Specialist to join our team. As an E-Billing Specialist, you will be responsible for processing client bills, answering billing inquiries, and assisting in the monitoring and follow-up of related billing functions.
Key Responsibilities:- Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker.
- Review newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
- Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval.
- Ensure successful submissions of e-billed clients and assist with the resolution of any rejections.
- Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns.
- Verify that client setup, rates, and billing requirements are correct in the eBilling system.
- As required, submit rate requests to related vendor sites.
- Provide updates regarding invoice status to Client Billing Manager.
- Ensure that all tasks are done in accordance with Firm and client billing guidelines and policies.
- Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
- Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal.
- Responsible for the submission of monthly/quarterly accruals as required.
- Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
- Other accounting duties and special projects as assigned.
- Duties, responsibilities, and activities may change at any time with or without notice.
To be considered for this position, you must have a minimum of 5 years' e-billing experience in a law firm (preferred) or other professional services organization. A Bachelor's degree in Accounting, Financial Analysis, Management, or a related field is preferred. You must also have excellent customer service skills and be self-motivated, detail-oriented, highly organized, reliable, able to multi-task with a high volume of work, and work well independently as well as in a team environment.
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