Service Support Specialist

4 weeks ago


Frederick, Maryland, United States Mr Handyman Full time

About This Opportunity: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling customer calls, scheduling services, and performing administrative tasks.

Job Responsibilities:

  • Respond to customer inquiries in a professional and courteous manner
  • Resolve customer complaints and issues efficiently
  • Schedule services and dispatch technicians as needed
  • Perform marketing functions to sell additional work and earn business
  • Assist with administrative tasks such as data entry and supply inventory management

Requirements:

  • Previous customer service experience preferred
  • Strong written and verbal communication skills
  • Computer literate with working knowledge of business software and spreadsheet applications
  • Detail-oriented with strong data entry skills
  • Team player who can work independently

Benefits: A competitive hourly rate of $17-$20 per hour, benefits package varies by location. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today



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