Visual Merchandising Store Manager

7 days ago


El Paso, Texas, United States Michael's Inc Full time
Job Summary

As a Visual Merchandising Store Manager at Michaels Inc., you will lead and support inventory management and merchandising standards and maintenance. Your goal is to provide a well-merchandised and in-stock store for customers to shop, helping them find what they need while delivering friendly customer service.

Main Responsibilities
  • Lead by Example: Assist the Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs, ensuring compliance with laws and requirements. Hold team members accountable for store conditions and results.
  • Merchandise Excellence: Manage and support truck processes, leading teams to meet standards and achieve Key Performance Indicators (KPIs). Ensure planogram process (POGs) and AD set processes are executed to standard.
  • Safety and Security: Manage and execute shrink and safety programs, serving as Manager on Duty (MOD) when needed.
  • Team Development: Assist with interviewing, onboarding, coaching, observing, and training new team members. Support Talent Development activities and participate in Performance Management of your team.
  • Customer Service: Interact with customers in an accepting and respectful manner, remaining positive and respectful even in difficult situations. Promote commitment to the organization's vision and values.
  • Omnichannel Experience: Assist with Omni channel processes and be cross-trained in Custom Framing selling and production.
Requirements
  • Retail Experience: Retail merchandising and customer service experience preferred.
  • Physical Demands: Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.
Work Environment

The ideal candidate will thrive in a public retail store setting, taking care of customers in climate-controlled areas. Some stock rooms may not be climate controlled, and outdoor work may be required for tasks like retrieving shopping carts or unloading trucks. The Frame shop contains glass cutters and heat presses. Work hours include nights, weekends, and early mornings.

Compensation and Benefits

We offer an estimated salary of $60,000 - $80,000 per year, depending on location and experience. Benefits include health insurance, paid time off, tuition assistance, generous employee discounts, and more. For more information, visit our website.



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