BJ's Membership Experience Manager
3 weeks ago
BJ's Wholesale Club is a dynamic and growing retailer seeking an experienced leader to oversee frontline operations. This role is perfect for those who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.
Key Responsibilities:
- Supervise front line staff, including cashiers and membership desk personnel.
- Model and provide excellent member service while coaching and developing team members.
- Drive membership metrics through acquisition, retention, loyalty, and experience programs.
- Ensure compliance with operational standards and club policies.
Requirements:
- Prior leadership experience preferred.
- Prior membership or sales knowledge and experience preferred.
- Prior cashier experience preferred.
- Basic math skills required.
Benefits:
- Pays weekly
- Eligible for free BJ's Inner Circle and Supplemental membership(s)
- Generous time off programs
- Benefit plans for changing needs
- 401(k) plan with company match
Estimated Salary: $18.50 - $25.00 per hour, depending on experience and qualifications.
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