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Medical Assistant Professional
2 months ago
Job Type: Full-time
Location: Santa Rosa Beach, FL
About Dermatology Solutions GroupDermatology Solutions Group, LLC, provides professional management services to Southeastern Dermatology Group, P.A., a medical practice headquartered in Panama City, Florida, with locations throughout the Southeast.
Job SummaryThe Medical Assistant is responsible for assisting Medical Providers with day-to-day delivery of healthcare and patient care management.
Key Responsibilities- Ensures an excellent patient experience with all aspects of the practice and associated interactions, including phone, in-person, and online.
- Ensures correct and complete patient information in the health record by accurate documentation of notes throughout the visit.
- Proactively performs essential and assigned daily clinic duties, which may include:
- Preparing patients for examination and treatment by escorting them from the waiting area to the exam room, documenting patient's history (HPI), determining chief complaint, verifying medical and surgical histories, current medications, and taking vital signs if applicable.
- Reviewing and completing required surgical documents with recent test results and correspondence in order to help determine needed services per practice protocol.
- Conferring with Medical Providers regarding any incomplete patient tests/consults or other incomplete orders.
- Responding to patient communications and questions in a timely manner.
- Preparing, cleaning, stocking, and maintaining exam and treatment rooms daily.
- Cleaning and sterilizing all necessary instruments; ensuring appropriate instrumentation and equipment available and ready for use prior to clinic.
- Preparing and maintaining clinical supplies and equipment necessary for daily clinic needs and patient care.
- Ensuring that all proper consents have been reviewed, initialed, signed, and dated by the patient prior to treatment.
- Assisting with examinations and office procedures as needed; providing other patient care services as directed by the Medical Providers.
- Performing suture removals as directed by the Medical Providers.
- Ensuring that all assigned telephone encounters have been addressed daily.
- Verifying all patient/specimen information corresponding with tissue specimen(s); recording tissue specimen(s) and entering them into log.
- Triaging and responding to patient communications in a timely manner, usually same day or within 24 hours.
- Assisting with scheduling tests and treatments, and processing referrals to other providers.
- Creating, maintaining, copying/scanning, and filing patient encounters, records, and other documents as required and necessary in the electronic patient record.
- Performing medication prior authorizations as necessary.
- Knowledge of medical practice operations and patient care standards.
- Knowledge of examination, diagnostic, and treatment room procedures.
- Knowledge of medical equipment and instruments.
- Knowledge of common safety hazards and precautions.
- Ability to assist in a variety of common office procedures.
- Ability to take vital signs, if applicable.
- Ability to develop and maintain clinical quality assurance.
- Ability to identify and proactively solve issues.
- Ability to maintain accurate records and record test results.
- Ability to interpret, adapt, and apply guidelines and procedures.
- Ability to use good reasoning and judgment and react calmly in emergency situations.
- Ability to establish and maintain effective working relationships with patients, medical staff, co-workers, and the public.
- Ability to read, write, and communicate effectively orally and in writing.
- Knowledge of basic arithmetic and medical terminology.
- Ability to work with electronic medical record technology as a primary means of documentation.
- Proficiency in the operation of a computer keyboard.
High school graduate or GED and current certification. One year medical experience in a physician's office or equivalent combination of training and experience preferred; will train a highly-motivated new hire.
Physical AbilitiesStand for extended periods of time; push, pull, and reach; occasionally bend, sit, stoop, and stretch. Have full range of body motion, including handling and lifting of patients. Have the hand-eye coordination and manual dexterity needed to operate a keyboard, photocopier, telephone, calculator, and medical equipment. Have a normal range of hearing and eyesight to record, prepare, and communicate appropriate reports; specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Occasionally lift and carry up to 20 pounds. Relocate to other jobs or office locations. Must have a valid driver's license and good driving record.
