Customer Experience Specialist
1 week ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Build and maintain strong relationships with clients through proactive follow-up and communication.
- Guide clients through comprehensive insurance options and empower them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services.
Benefits:
- Competitive hourly pay and commission/bonus structure
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Professional development opportunities
- Abundant opportunities for career advancement
Requirements:
- Genuine interest in marketing products and services that align with client needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for client inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
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