Customer Experience Specialist

1 week ago


Cedar Park, Texas, United States Jt Reisdorph - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:

  • Build and maintain strong relationships with clients through proactive follow-up and communication.
  • Guide clients through comprehensive insurance options and empower them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services.

Benefits:

  • Competitive hourly pay and commission/bonus structure
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development opportunities
  • Abundant opportunities for career advancement

Requirements:

  • Genuine interest in marketing products and services that align with client needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for client inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.


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