Landscape Production Manager

4 weeks ago

Apex, North Carolina, United States Bland Landscaping Company Full time

The Commercial Grounds Maintenance Production Manager is a hands-on position responsible for overseeing field supervisors and crew members who perform landscape installation services on commercial job sites. This role involves managing planning, administrative, and regulatory functions as directed by the Vice President of Operations. The Production Manager will promote teamwork, enforce company policies, and support the management team in all aspects of installation production.

Key Responsibilities:

  • Participate in pre-job reviews with field supervisors, estimators, and sales staff to ensure successful project execution.
  • Monitor and track job costs, hours, and materials to maintain efficient operations.
  • Notify the Estimator, Salesperson, and Vice President of Operations of any foreseeable project overruns to ensure timely resolution.
  • Participate in post-job reviews to analyze job performance and identify areas for improvement.
  • Ensure crews are equipped and informed to provide the safest, highest quality work productively and efficiently.
  • Supervise and train installation field supervisors and crew members on all aspects of installation services, including independent job planning and implementation.
  • Support crews in all aspects of landscape installation, including equipment operation and maintenance.
  • Perform and/or participate in crew and department general and safety meetings to promote a culture of safety and excellence.
  • Maintain schedule, monitor workloads, and review regularly with Branch Manager to ensure smooth operations.
  • Review BOSS LM timesheets and other paperwork as required by the company to ensure compliance.
  • Safe driving of company-owned vehicles, equipment, and transporting of crew members to ensure a safe working environment.
  • Review equipment needs / maintenance schedules with field supervisor and Mechanic to ensure optimal equipment performance.
  • Monitor jobs in progress to assure quality installations as well as safety procedures and company policies are being followed.
  • Safely operate and train others on all equipment required to perform contracted work.
  • Ability to properly read and execute a landscape plan and follow specifications to ensure successful project execution.

Customer Service:

  • Support Field Supervisor and Project Managers as main field contact person for clients to ensure excellent customer service.
  • Maintain excellent on-site relations and communications with clients, contractors, and/or subcontractors to ensure a positive customer experience.

Personnel:

  • Work closely with HR Manager and Vice President of Operations to promote and enforce all Company Policies and Procedures to ensure a positive work environment.
  • Interviewing, hiring, orienting, and training of new hires to ensure a smooth onboarding process.
  • Document absences, tardiness, and other disciplinary actions to ensure compliance with company policies.
  • Conduct Performance Reviews on Crew Leaders/Crew Members to ensure fair and effective performance management.
  • Enforce company policies to ensure a positive and productive work environment.

Administrative:

  • Ensure correct billing information is coming in from the field to ensure accurate invoicing.
  • Help administer and execute change orders for additional scope outside of contract, including Subcontractor scope, to ensure timely resolution.
  • Review job budgets with all crews as a guide for production to ensure efficient operations.
  • Monitor work order tracking to ensure timely completion of projects.
  • Monitor equipment inventory and tracking of equipment to ensure optimal equipment performance.
  • Train Field Supervisors on all aspects of administrative paperwork to ensure compliance.
  • Keep informed of new practices in the green industry to ensure the company remains competitive.
  • Maintain appropriate communication channels for the situation to ensure effective communication.
  • Follow proper procedure to turn jobs over to maintenance personnel to ensure a smooth transition.

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