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Apex, North Carolina, United States Circle K Stores, Inc. Full time

At Circle K Stores, Inc., we are seeking a highly motivated and experienced Restaurant Operations Manager Trainee to join our team. As a Restaurant Operations Manager Trainee, you will be responsible for preparing for the Restaurant Manager role, including managing day-to-day operations, supervising team members, and ensuring excellent guest service.

Key Responsibilities:
  • Provides excellent guest service in a fast and friendly manner, coaching and correcting team members as necessary
  • Recruits, interviews, selects, hires, and completes onboarding for all positions
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties, delegating job responsibilities and shift duties, and following up to ensure completion
  • Establishes build to's and maintains the production management system
  • Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
  • Supervises and coaches team members to follow guidelines for food preparation and production management
  • Ensures team members are properly trained on Brand and Company standards on an ongoing basis
  • Cascades all relevant information and maintains communication board
  • Implements new Brand campaigns and conducts new product training
  • Ensures product quality, food safety, and operational standards are met
  • Monitors and ensures accuracy of all cash, sales, and inventory control records
  • Communicates as required with the district manager
  • Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required
  • Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance
  • Completes reports on all incidents following our 5-minute rule policy
  • Ownership for all financial and operational metrics, resulting in a profitable restaurant
  • Conducts team member check in's and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance
  • Implements progressive discipline to address deficiencies in performance or failure to adhere to Company policies or regulatory requirements
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
Benefits:
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts
  • Short-Term and Long-Term Disability
  • Vacation, Holiday, Personal, and Sick paid time off
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Discount Meal Benefit
  • Wellness Plan
  • Mobile Phone Benefit (GM)
Requirements:
  • Minimum of 1-2 years restaurant management experience preferred
  • Proficient in Microsoft Office Suite
  • Valid state Driver's License required
  • Serv Safe Manager certification preferred
  • Open availability required
  • Excellent communication skills
  • Motivates, coaches, and leads team members
  • Acts with integrity; keeps commitments
  • Contagious positive attitude
  • Conflict management skills
  • Exhibits a sense of urgency
  • Leads by example
  • Frequently bend, twist at waist, kneel, squat, stand, and walk
  • Occasionally climb and descend ladders
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead