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Retail Department Manager

2 months ago

Milford, Connecticut, United States Boscov's Department Stores Full time
Job Summary

We are seeking an experienced Department Manager to lead our Shoe Sales team at Boscov's Department Stores. As a key member of our sales team, you will be responsible for driving sales growth, coaching associates, and ensuring exceptional customer service.

Key Responsibilities
  • Set sales goals for associates and provide coaching to meet and exceed customer expectations.
  • Retrieve requested shoes from the stockroom area and educate associates on products to enhance their selling skills.
  • Observe associate and customer interaction and provide feedback to further develop selling skills.
  • Ensure the department is merchandised per company standards and oversee daily department maintenance tasks.
  • Assist with stock management and coordinate daily tasks such as merchandising, display, and ticketing.
  • Work as a team player to ensure every customer's needs are met.
Requirements
  • Collaborative manager who helps each member of their team be the best they can be each and every day.
  • Patient and courteous with good active listening and problem-solving skills.
  • Enjoys teaching and coaching others to best service our customers.
  • Prior retail management experience, preferably in shoes.
  • Ability to motivate associates to achieve sales goals.
  • Entrepreneurial spirit to drive business.
  • Strong customer service and leadership skills.
  • This is a fast-paced position that requires physical movement, including walking, standing, bending, reaching, and climbing ladders and/or stairs.
  • Good communication with coworkers, management, and buying division.
  • Available to work varied days and hours as schedule requires, including evenings and weekends.
Benefits
  • Comprehensive benefits package, including medical and dental.
  • Weekly pay.
  • Paid vacations and personal days.
  • Liberal employee discount.
  • Opportunity for advancement.