Business Operations Specialist

3 weeks ago


Miramar, Florida, United States System Soft Technologies Full time
Job Summary:

We are seeking a highly skilled Operations Coordinator to join our team at System Soft Technologies. In this role, you will be responsible for performing general administrative functions, coordinating, and monitoring day-to-day activities for Service Operations.

The ideal candidate will have a proven track record in administrative functions and project coordination, with experience working with a Managed Services Provider (MSP). They should possess strong organizational, problem-solving, and multitasking skills, with the ability to work in a demanding environment.

Key Responsibilities:

  1. Monitor and track incidents, ensure timely updates are provided to clients, and coordinate efforts for quick resolution.
  2. Communicate with third-party vendors involved in service delivery, ensuring they adhere to agreed timelines and service standards.
  3. Manage escalations from clients or internal teams, ensuring timely and appropriate resolution to maintain service quality.

Benefits:Our company offers a competitive salary range of $60,000 - $80,000 per year, as well as a comprehensive benefits package that includes health insurance, retirement planning, and paid time off.



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