ServiceNow ITSM Platform Specialist Role
3 weeks ago
About the Role:
- Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants.
- Develop, test and deploy updates to ServiceNow based on customer requirements.
- Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow.
- Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests.
- Identify system deficiencies and recommend solutions.
- Maintenance and continuous improvement of the processes, standards, policies, working methods and tools.
- Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible.
- Ensure tool configuration consistency across Development, Testing, Integration, and Production environments.
- Participate in on-going production support and end user support.
- Document testing and maintenance of system corrections.
- Research, understand, and develop using new technologies and standards as needed.
Responsibilities:
* Develop and maintain ServiceNow applications and integrations;
* Collaborate with cross-functional teams to deliver business outcomes;
* Troubleshoot and resolve complex ServiceNow issues;
* Stay up-to-date with the latest ServiceNow features and enhancements;
Requirements:
* 18 years of relevant experience;
* Strong understanding of ServiceNow Development Platform;
* Excellent coding skills;
* Ability to communicate effectively;
* Ability to handle multiple tasks and meet deadlines;
* Ability to work independently and in a team environment;
* Ability to adapt to a constantly changing environment;
* High degree of initiative, creativity, and technical ability;
What We Offer:
* Competitive salary range ($120,000 - $180,000 per year);
* Opportunities for professional growth and development;
* Collaborative and dynamic work environment;
* Comprehensive benefits package;
How to Apply:
Please submit your application if you are a highly skilled ServiceNow developer looking for a challenging role.
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