ServiceNow ITSM Platform Specialist Role

3 weeks ago


Herndon, Virginia, United States Crimson Phoenix Full time
At Crimson Phoenix, we are committed to providing innovative solutions to our customers. As a leading company in the industry, we are seeking a highly skilled ServiceNow Developer to join our team.

About the Role:
  • Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants.
  • Develop, test and deploy updates to ServiceNow based on customer requirements.
  • Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow.
  • Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests.
  • Identify system deficiencies and recommend solutions.
  • Maintenance and continuous improvement of the processes, standards, policies, working methods and tools.
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible.
  • Ensure tool configuration consistency across Development, Testing, Integration, and Production environments.
  • Participate in on-going production support and end user support.
  • Document testing and maintenance of system corrections.
  • Research, understand, and develop using new technologies and standards as needed.

Responsibilities:

* Develop and maintain ServiceNow applications and integrations;
* Collaborate with cross-functional teams to deliver business outcomes;
* Troubleshoot and resolve complex ServiceNow issues;
* Stay up-to-date with the latest ServiceNow features and enhancements;

Requirements:

* 18 years of relevant experience;
* Strong understanding of ServiceNow Development Platform;
* Excellent coding skills;
* Ability to communicate effectively;
* Ability to handle multiple tasks and meet deadlines;
* Ability to work independently and in a team environment;
* Ability to adapt to a constantly changing environment;
* High degree of initiative, creativity, and technical ability;

What We Offer:

* Competitive salary range ($120,000 - $180,000 per year);
* Opportunities for professional growth and development;
* Collaborative and dynamic work environment;
* Comprehensive benefits package;

How to Apply:

Please submit your application if you are a highly skilled ServiceNow developer looking for a challenging role.

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