Senior ServiceNow Platform Engineer

1 day ago


Herndon, Virginia, United States Crimson Phoenix Full time

Job Title: Senior ServiceNow Platform Engineer

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Crimson Phoenix is seeking an experienced Senior ServiceNow Platform Engineer to join our team. The successful candidate will have a strong understanding of the ServiceNow Development Platform and be able to maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants.

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About the Role:

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  • Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants">
  • Develop, test, and deploy updates to ServiceNow based on customer requirements">
  • Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow">
  • Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests">
  • Identify system deficiencies and recommend solutions">
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools">
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible">
  • Ensure tool configuration consistency across Development, Testing, Integration, and Production environments">
  • Participate in on-going production support and end-user support">
  • Document testing and maintenance of system corrections">
  • Research, understand, and develop using new technologies and standards as needed">
  • Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software">
  • Involved in planning of system and development deployment as well as responsible for meeting software compliance standards">
  • Evaluates interface between hardware and software, operational requirements, and characteristics of overall system">
Required Skills:">
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  • A minimum of eighteen (18) years of relevant experience; sixteen (16) years relevant experience with Bachelor's or Master's degrees">
  • Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, PPM/SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.">
  • Proven significant success developing ServiceNow products using JavaScript and other coding applications">
  • Database Administration (Oracle or MYSQL) experience">
  • Ability to efficiently and appropriately estimate work effort requirements">
  • Ability to communicate effectively through written and verbal methods">
  • Ability to handle multiple tasks and meet deadlines">
  • Ability to work independently and in a team environment">
  • Able to adapt to a constantly changing environment">
  • Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand">
  • Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required">
  • High degree of initiative, creativity, and technical ability to function on this team required">
  • Ability to identify issues and implement corrective actions">
  • Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task">
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Benefits:

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  • $120,000 - $180,000 per year salary range based on location and experience">
  • Comprehensive health insurance package">
  • 401(k) retirement plan with company match">
  • Flexible paid time off policy">
  • Ongoing training and professional development opportunities">
  • Opportunity to work with cutting-edge technology and contribute to the growth and success of Crimson Phoenix">
  • Possible opportunity to work from home one day a week">
  • Paid holidays and vacation time">
  • Professional mentorship and guidance">
  • Supportive and collaborative team environment">
  • Tuition reimbursement program">
  • Wellness programs and activities">
  • Work-life balance">
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About Us:

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Crimson Phoenix is a leading provider of innovative technology solutions. We are dedicated to delivering exceptional results and building long-term relationships with our clients. Our team is passionate about what we do and committed to excellence in everything we undertake.

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How to Apply:

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Please submit your resume and cover letter to apply for this exciting opportunity.



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