Assistant Manager

1 week ago


Pittsburgh, Pennsylvania, United States The Tile Shop, Inc. Full time
Job Title: Assistant Manager

At The Tile Shop, we are seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in leading our sales team to achieve exceptional results and providing an outstanding customer experience.

Key Responsibilities:
  • Team Leadership: Build and develop a well-rounded team of Sales Associates, providing guidance and support to ensure they meet their sales goals.
  • Training and Development: Train and coach employees on policies, procedures, and job duties, ensuring they have the skills and knowledge needed to succeed.
  • Customer Service: Proactively greet customers and develop lasting relationships, providing exceptional customer service and ensuring customer satisfaction.
  • Sales and Operations: Sell tile and related products to exceed customer expectations, learn and use knowledge of all store and warehouse operations, and lead by example to achieve sales goals.
  • Inventory Management: Maintain inventory accuracy, track established store sales goals, and provide customers with updates on product delivery status.
  • Store Operations: Develop schedules for Associates and Warehouse Personnel, maintain professional standards to protect The Tile Shop brand, and use good business practices at all times.
Requirements:
  • Experience: 1+ years of experience in retail management and previous sales experience.
  • Skills: Proven ability to build, develop, and motivate a sales team, strong work ethic, and a drive to exceed expectations.
  • Education: High school diploma or equivalent required.
  • Language: Ability to read, write, and speak in English.
Benefits:
  • Medical Benefits: Comprehensive medical, dental, and vision insurance.
  • 401(k) Retirement Plan: Employer-matched 401(k) retirement plan.
  • Employee Discount: Exclusive employee discount on tile and related products.
  • Employee Assistance Program (EAP): Confidential counseling services and support.

The Tile Shop is an Equal Opportunity Employer. We are committed to developing the WHOLE you, not just the WORK you. Join our team and discover a career that's as unique as you are.


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