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Customer Experience Manager

2 months ago

Chicago, Illinois, United States Saks OFF 5TH Full time
About the Role

As a key member of our Saks OFF 5TH team, the Customer Experience Lead will play a vital role in delivering exceptional customer experiences within our stores. Reporting to the Assistant Store Director of Customer Experience, you will be responsible for supporting the execution of front-of-house priorities and collaborating with your leader to maintain a high level of customer satisfaction.

Key Responsibilities
  • Support the execution of front-of-house priorities to ensure a seamless customer experience
  • Collaborate with the Assistant Store Director of Customer Experience to maintain a high level of customer satisfaction
  • Partner with the Store Director to drive customer experience initiatives and improve store performance
What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a talented and dedicated team. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.