Customer Care Advocate
2 weeks ago
Position Overview:
As a vital member of our team, the Customer Service Specialist will embody the spirit of Clickstop, ensuring that our customers receive unparalleled support and service.
Key Responsibilities:
- Uphold Clickstop's Core Values to foster a positive workplace culture.
- Identify and address customer needs with keen insight.
- Engage actively with customers, listening attentively to their requirements.
- Collaborate with cross-functional teams including Marketing, Operations, Freight, and Purchasing to enhance customer satisfaction and drive sales.
- Commit to delivering on our brand promise by ensuring customer requests are met promptly and effectively.
What We Seek:
- A proactive individual with a passion for customer care.
- Strong problem-solving skills to swiftly address customer inquiries.
- Ability to cultivate and maintain solid relationships with clients.
- Self-awareness and a collaborative spirit to leverage team strengths.
- A willingness to learn and innovate to improve processes.
- A commitment to excellence and a drive to contribute to Clickstop's success.
What We Offer:
- A supportive environment that encourages personal and professional growth.
- An entrepreneurial culture where your contributions are valued.
- Recognition for achievements at the individual, team, and organizational levels.
- Comprehensive benefits, competitive pay, and generous time-off policies.
Benefits Include:
- Health Insurance options
- 401K Matching
- Paid Time Off and Holidays
- Life and Disability Insurance
- Employee Stock Ownership Plan after meeting eligibility criteria.
Clickstop is proud to be an Equal Opportunity Employer.
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