Welcome Center Representative
3 weeks ago
Join the YMCA of Greater Nashua team as a Welcome Center Representative and make a positive impact on our community
About the Role:We are seeking a friendly and approachable individual to join our Welcome Center team. As a Welcome Center Representative, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a warm and welcoming experience.
Key Responsibilities:- Provide accurate and timely information to members and guests regarding YMCA programs, services, and policies.
- Process membership registrations, program enrollments, and other transactions with attention to detail and a focus on customer satisfaction.
- Develop and maintain positive relationships with members and guests, responding to their needs and concerns in a professional and courteous manner.
- Work effectively as part of a team to achieve goals and objectives, providing support and assistance as needed.
- Participate in ongoing training and professional development to enhance skills and knowledge.
- High school diploma or equivalent required; some college or post-secondary education preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
- Basic computer skills and proficiency in Microsoft Office applications.
- Availability to work a variety of shifts, including mornings, afternoons, and weekends.
The YMCA of Greater Nashua offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.
If you are a motivated and customer-focused individual who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity
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