Bi-Lingual Customer Service Representative

4 weeks ago


St Petersburg, United States Randstad Full time
Job Summary

We are seeking a motivated and experienced Bi-Lingual Customer Service Representative to join our team in St. Petersburg, FL. As a Bi-Lingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling product inquiries, and resolving complex issues in a timely and accurate manner.

Responsibilities
  • Provide direct interaction with customer accounts and sales teams to perform product inquiries and order entry processing.
  • Research and resolve complex issues using sound judgment and excellent follow-through ability.
  • Utilize strong customer service skills to provide value-added services in a timely and accurate manner.
Requirements
  • Fluency in Spanish and English (bi-lingual)
  • High school diploma or equivalent
  • 1 year of experience in customer service and data entry
  • Experience with Salesforce, SAP, and data entry software
What We Offer

We offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution. If you are a motivated and experienced Bi-Lingual Customer Service Representative looking for a new challenge, please apply today.



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