Patient Access Coordinator

3 days ago


Ely, Minnesota, United States Essentia Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Essentia Health. As a Patient Access Representative, you will play a critical role in ensuring that patients receive timely and professional service during the registration process.

Key Responsibilities
  • Interview patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision
  • Obtain copies of insurance cards and other forms of identification, and update patient information in the medical record as necessary
  • Perform point of service data collection, including identifying and collecting patient co-payments and down payments, reconcile the cash drawer, and report daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
  • Maintain all assigned work queues according to supervisor's instructions and guidance
  • Interact positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
  • Answer incoming phone calls, schedule appointments, and refer to clinical team as needed
  • Sanitize registration equipment between each use and restock basic supplies
  • Perform other clerical duties as assigned
Preferred Qualifications
  • Previous Patient Access Representative or Patient Scheduler experience
  • Completion of Healthcare Business Insight's Patient Access 2nd Level Certification Program within six months of hire date
Work Environment

This position is located at the Ely Clinic and requires a Day Rotation schedule. The shift start and end times vary, and the hours per pay period are 0. The compensation range is $24.46 per hour, and the union is DC USWA Ely (DCUEL). The FTE is 0, and the position does not require weekend or call obligations. A sign-on bonus is not offered.

Equal Employment Opportunity

Essentia Health is an equal employment opportunity employer and affords equal opportunity to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications.



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