Automotive Service Desk Assistant

5 days ago


Dublin, Georgia, United States Blanchard Equipment Company, Inc Full time

**Job Summary:**

We are seeking an experienced Service and Parts Counter Clerk to join our team at Blanchard Equipment Company, Inc. The ideal candidate will have excellent communication skills and be able to multitask in a fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries regarding service department operations and maintain accurate records.
  • Assist the Service Manager in maintaining up-to-date information on service library materials.
  • Process warranty claims, compute charges, and submit them for review.
  • Maintain customer profiles using data from work orders.
  • Prepare reports on technician efficiency and update office procedures.

Requirements:

  • Bachelor's degree in business administration or equivalent experience.
  • Proficiency in Microsoft Office applications and internet functions.
  • Basic knowledge of accounting practices and mechanical/technical terms.

Compensation: $45,000 - $60,000 per year, depending on experience.



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