Customer Interaction Coordinator
2 weeks ago
We are seeking a highly motivated and experienced Bilingual Communication Specialist to join our customer service team at Chuck Ryan Cars.
Responsibilities:- Customer Inquiries: Handle customer inquiries and complaints in English and Spanish.
- Documenting Interactions: Document all customer interactions, including payment details and agreed-upon payment plans.
- Account Management: Monitor customer accounts to identify outstanding balances and prioritize collection efforts.
- Experience: Previous experience in customer service, sales, or related fields is essential for this role.
- Languages: Fluency in both English and Spanish is required.
- Communication Skills: Excellent written and verbal communication skills are necessary to interact effectively with customers.
- Problem-Solving: Strong problem-solving skills are required to resolve customer complaints and concerns.
- Competitive Salary: $48,000 per year, depending on experience.
- Benefits Package: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for Growth: Opportunities for career growth and professional development within the company.
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International Customs Coordinator
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