Customer Service Associate

5 days ago


Long Beach, California, United States CCL Label Full time
Job Overview:
CCL Label is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service and support to our clients. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences.

About the Role:
We are looking for a detail-oriented and organized individual with excellent communication skills. The successful candidate will be able to work in a fast-paced environment, handling multiple tasks and priorities while maintaining a high level of accuracy. You will be responsible for responding to customer inquiries, resolving issues, and providing product information. In addition, you will work closely with our sales team to coordinate orders and ensure timely delivery.

Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints and concerns in a professional manner
- Provide product information and pricing quotes as required
- Coordinate with sales personnel to process orders and ship dates
- Maintain accurate records and reports of customer interactions

Requirements:
- 1-2 years of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a team environment and prioritize tasks effectively
- High school diploma or equivalent required
- Salary: $45,000 - $55,000 per year (dependent on experience)

This is a fantastic opportunity to join a dynamic team and contribute to the success of CCL Label. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.

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