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Equipment Installation and Maintenance Technician

2 months ago

Seattle, Washington, United States Fujifilm Corporation Full time

Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Fujifilm Corporation. As a Field Service Technician, you will be responsible for providing technical assistance and support to our customers in the installation, repair, and maintenance of toner production equipment.

Key Responsibilities

  • Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolution
  • Analyze and evaluate equipment performance to identify areas for improvement
  • Install and remove equipment and systems as required to ensure optimal performance
  • Work closely with the scheduler team to manage and perform preventative maintenance on trained equipment
  • Develop strong business relationships with customers and client personnel to ensure excellent customer service
  • Complete all required reporting procedures related to the maintenance and repair of equipment
  • Perform related duties as assigned by manager to ensure the success of the team

Requirements

  • 0-2 years of field service experience with industry-related product lines
  • High School diploma or GED equivalent
  • Working knowledge of electronics or 2+ years field territory assigned experience
  • Computer skills with emphasis on operating systems and hardware
  • Outstanding customer service skills
  • Ability to work independently and as part of a team
  • Valid state driver's license (Real ID compliant) and passport

Preferred Qualifications

  • Bachelor's Degree or equivalent experience and training
  • Outstanding communication, interpersonal, and leadership skills
  • Excellent organizational and time management skills
  • Ability to work with cross-functional teams
  • Strong analytical and research capabilities

EEO/Agency Notes

Fujifilm Corporation is an equal opportunity employer to all, regardless of age, ancestry, color, disability, exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.