Banking Services Representative

4 days ago


Eugene, Oregon, United States Summit Bank Full time
Job Title: Banking Services Representative

Summit Bank is seeking a highly motivated and customer-focused Banking Services Representative to join our team. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing transactions, and promoting banking products and services.

Key Responsibilities:
  • Provide excellent customer service to clients, responding to their needs and resolving issues in a timely and professional manner.
  • Process transactions, including deposits, withdrawals, and loan applications, while maintaining accuracy and attention to detail.
  • Promote banking products and services to clients, identifying opportunities to meet their financial needs and exceed their expectations.
  • Assist clients with account inquiries, balance inquiries, and other banking-related tasks.
  • Work collaboratively with branch staff to achieve team goals and objectives.
Requirements:
  • One year of cash handling and customer service experience.
  • Professional and personable presentation, with the ability to maintain a high level of energy.
  • Good verbal, written, and interpersonal communication skills.
  • Ability to read, analyze, and interpret technical procedures and processes.
  • Intermediate computer operation skills.
Preferred Qualifications:
  • Limited knowledge of banking products, policies, operations, and regulations.
Working Conditions:

The Banking Services Representative will work in a fast-paced branch environment, interacting with clients and colleagues in a professional and courteous manner. The position requires the ability to sit and/or stand for extended periods, as well as the ability to lift and carry up to 30 pounds.



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