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Team Lead

2 months ago

Chantilly, Virginia, United States Potomac Family Dining Group Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Potomac Family Dining Group. As a Team Lead, you will be responsible for leading a shift and team members to deliver exceptional food and beverage service to our guests.

Key Responsibilities
  • Supervise Restaurant Environment: Ensure prompt, friendly service according to company guidelines and build a culture that aligns with our Vision/Mission statement.
  • Assist in Maintaining Inventory Levels: Ensure adequate inventory levels and promote restaurant organization, cleanliness, and sanitation.
  • Manage Cash Handling Procedures: Complete basic assigned administrative functions associated with restaurant opening and closing procedures and ensure cash handling procedures are completed according to company and brand policy.
  • Manage Service of Alcohol: Manage service of alcohol according to all state and federal laws and regulations, as well as company and brand policies and standards.
  • Assist in Supervising Team Member Performance: Assist in supervising team member performance and promote a culture of professionalism, ethics, and integrity.
Requirements
  • 21+ years old
  • ServeSafe Alcohol Certification a plus
  • Reading, writing, basic math, and verbal communication skills in English required
  • Bi-lingual experience a plus
  • Reliable transportation and government-issued driver's license required
  • High School Degree or GED required
  • Proven ability to handle complex customer service situations
  • Ability to pass company background check
  • 1-2 years of supervisory experience, preferably in a casual dining or bar service capacity
  • Ability to work 20-40 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends, and holidays
Physical Demands
  • Ability to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in the bar area of the restaurant
  • Transports plates, glasses, and baskets to and from the service bar and kitchen more than 30 times per shift
  • Mobility required during the entire shift
  • Transports glass racks and cases up to 25 pounds up to 15 times per shift
  • Ability to stand and exert fast-paced mobility for periods of up to four (4) hours in length
  • Must have a good sense of balance, be able to reach, bend, stoop, and kneel and frequently lift as much as 50 pounds
  • Frequent immersion of hands in water every five (5) minutes throughout a shift
  • Must be able to speak clearly and listen attentively to guests and other employees