Express Service Team Lead/Manager

3 weeks ago


Chantilly, Virginia, United States Ourisman Chantilly Kia Full time
Job Summary

We are seeking an experienced Express Service Team Lead/Manager to join Ourisman Chantilly Kia. The ideal candidate will have a strong background in quick lube and express service, with excellent leadership and communication skills.

Key Responsibilities
  • Manage the flow of express service appointments, walk-ins, and Pre-Delivery inspections for new cars.
  • Lead and motivate a team of express service technicians to achieve high levels of customer satisfaction and productivity.
  • Develop and implement processes to improve efficiency and reduce wait times.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Provide training and guidance to team members to ensure they have the necessary skills and knowledge to perform their jobs effectively.
Requirements
  • 2+ years of experience in quick lube or express service departments.
  • Excellent leadership and communication skills.
  • Ability to work well under pressure and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
Benefits
  • Healthcare (medical, dental, vision)
  • 401k
  • Paid Vacation


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