Branch Service Manager
2 weeks ago
A Branch Service Manager is responsible for overseeing the maintenance and repair of diesel trucks at a Penske facility. The ideal candidate will have a strong background in diesel shop maintenance and supervisory experience.
Key Responsibilities- Manage preventative maintenance scheduling and quality control
- Listen to and resolve customer complaints regarding services and products
- Hire, train, and evaluate personnel
- Assure that each direct report understands company objectives
- Confer with company officials to develop methods and procedures to increase sales and expand markets
- Direct and supervise associates engaged in sales, inventory-taking, and performing specific services
- Provide staff with assistance in performing difficult or complicated duties
- Plan and prepare work schedules, and assign associates to specific duties
- Attend company meetings to exchange product information and coordinate work activities with other departments
- Prepare sales and inventory reports for management and budget departments
- Formulate pricing policies according to profitability requirements
- At least 3 years of previous work experience in diesel shop maintenance required
- At least 1 year of supervisory experience required
- Associates Degree (business or technical) or Vo-Tech Graduate preferred
- Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and PowerPoint required
- Strong written/oral communication and people management skills required
Penske offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
LocationThis position is located at the Penske facility at 8685 Washington Blvd. Jessup, MD 20794.
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