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Restaurant Operations Manager

4 weeks ago

Minneapolis, Minnesota, United States Minnesota Smoothies And More Inc Full time
Job Description

We are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a Shift Supervisor, you will be responsible for ensuring the smooth running of the restaurant during your shift. Your duties will include creating employee schedules, supervising staff, and assigning tasks to maintain a high level of customer service.

Responsibilities:
  • Train and manage employees to ensure they have the skills and knowledge needed to perform their duties
  • Lead the team in providing exceptional customer service, resolving complaints in a professional and courteous manner
  • Adhere to all health and safety regulations, maintaining a clean and safe environment for customers and staff
  • Provide sales and productivity reports to upper management, identifying areas for improvement
  • Maintain accurate inventory levels, ordering and restocking as necessary
  • Cover shifts for absent employees, ensuring continuity of service
Qualifications:
  • High school diploma or equivalent
  • Previous experience in food service, preferably in a supervisory role
  • Familiarity with Microsoft Office, restaurant management software, and POS systems
  • Excellent leadership and communication skills, with the ability to remain calm under pressure
  • Strong problem-solving skills, with the ability to think critically and make sound decisions