Hotel Quality Assurance Specialist

4 weeks ago


Miami, Florida, United States Ecolab Full time

About Ecolab

Ecolab is a leading global provider of solutions and services for the hospitality industry, dedicated to helping customers achieve clean water, safe food, and healthy environments.

Job Summary

We are seeking a highly skilled Brand Protection and Quality Expert to join our EcoSure division, an industry leader in brand protection programs. As a key member of our team, you will be responsible for driving operational excellence and helping our clients grow their business.

Key Responsibilities

  • Conduct comprehensive brand protection visits at client locations, utilizing a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients.
  • Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership.
  • Partner with other EcoSure and Ecolab teams to solve client challenges and support the growth initiatives of our company and our clients.
  • Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions.

Requirements

  • Previous hotel experience is required due to customer requirements.
  • High school diploma and 2 years of hospitality industry-related experience.
  • Position requires a current and valid Driver's License.
  • No Immigration Sponsorship available.

Preferred Qualifications

  • Bachelor's degree in culinary, hospitality, or business field.
  • Multilingual (Spanish & French preferred).
  • High-level customer service and advanced consultative skills.
  • Ability to work well under pressure, juggle tasks, and work efficiently against deadlines.
  • Strong planning and organizational skills and high attention to detail.

What We Offer

  • A comprehensive benefits package, including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, tuition reimbursement, and more.
  • A paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training.
  • A company-paid vehicle for business and personal use, where applicable.
  • The opportunity to work in an independent work environment and plan and manage your schedule.

Why Join Ecolab

Ecolab is a place where you can grow your career, own your future, and impact what matters. We are committed to fair and equal treatment of associates and applicants and strive to provide a workplace where every associate can grow and achieve their best.



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