Client Experience Leader

4 days ago


St Petersburg, Florida, United States align HCM Inc. Full time
About the Role

The Client Engagement Leader will play a pivotal role in driving service delivery while managing client relationships, executive sponsorship, as well as project health and profitability.

Responsibilities:
  • Collaborate proactively with project managers to address critical challenges and maintain momentum in project execution.
  • Mentor team members to foster a high-performance culture and deliver top-tier results.
  • Champion change management efforts to ensure a seamless and successful system implementation for the client.

This is a full-time (remote) position, requiring up to 20% travel within the US and Canada without any restrictions.



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