Healthcare Eligibility Specialist

3 weeks ago


Melville, New York, United States GetixHealth Full time
About the Role

This Hybrid: Bilingual Customer Service Specialist position requires a strong foundation in healthcare coverage and eligibility. The successful candidate will be responsible for maintaining accurate records, communicating effectively with patients and hospital staff, and ensuring compliance with relevant regulations.

Responsibilities:

  • Maintain accurate records of patient encounters and process electronic payments.
  • Analyze and distribute special requests, as well as follow up on adjustments with hospital personnel.
  • Educate patients and their representatives on eligibility requirements and application processes.
  • Document pertinent patient information and all work activity in accordance with company policies and procedures.

Requirements:

  • A High School Diploma or equivalent in relevant work experience.
  • Previous healthcare coverage/eligibility experience is preferred.
  • Proficient personal computer skills, including Microsoft Office.
  • Bilingual (Spanish) is an asset.


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