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Logistics Coordinator

2 months ago

Chicago, Illinois, United States Pontarelli Full time

About Pontarelli

Pontarelli Companies is a global leader in ground transportation, dedicated to delivering exceptional chauffeured services worldwide. With over 40 years of experience, Pontarelli sets the standard for service excellence by focusing on customer feedback, technology, skilled personnel, and vehicle maintenance.

Role Overview

This is a full-time on-site position for a Dispatcher at Pontarelli in Chicago, IL. The Dispatcher will be responsible for coordinating ground transportation services, communicating with chauffeurs and clients, managing schedules, and ensuring timely and safe travel for customers.

Key Responsibilities

  • Coordinate ground transportation services to meet customer needs
  • Communicate effectively with chauffeurs and clients to ensure smooth operations
  • Manage schedules and itineraries to ensure timely and safe travel
  • Identify operational issues and recommend strategies to resolve problems
  • Collaborate with team members to achieve service excellence

Requirements

  • Excellent communication and organizational skills
  • Ability to multitask and work well under pressure
  • Knowledge of transportation logistics and route planning
  • Experience in customer service or dispatching
  • Proficiency in using dispatch software or similar tools
  • Familiarity with Chicago and surrounding areas
  • High school diploma or equivalent
  • Experience with DOT Regulations and Compliance