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High-Performing Inside Sales Director

3 weeks ago

Eden Prairie, Minnesota, United States Arcserve Full time

We are looking for an accomplished Inside Sales Manager to drive sales growth and lead a high-performing team in the Americas region.

Job Summary

Company Overview: Arcserve is a world-leading provider of business continuity solutions that safeguard every application and system.

Job Description: As an Inside Sales Manager, you will be responsible for leading a team of inside sales representatives, ensuring each member is equipped for success, and creating an environment where collaboration and excellence thrive.

Key Responsibilities:

  • Team Building & Recruitment:
    • Lead efforts to recruit, hire, and onboard top talent for the inside sales team
    • Develop and maintain a strong team culture focused on accountability, professional growth, and celebrating wins
    • Build a cohesive, motivated, and engaged team
    • Provide ongoing mentorship, training, and support
  • Sales Strategy & Execution:
    • Develop and implement effective sales strategies
    • Set ambitious but achievable sales targets
    • Collaborate closely with marketing and other departments to create a seamless customer acquisition strategy
    • Analyze sales data to identify trends, areas of improvement, and opportunities to optimize the sales process
  • Leadership & Culture Development:
    • Act as a role model for company values
    • Create an environment where team members feel empowered to share ideas, innovate, and take ownership of their work
    • Encourage a feedback-rich culture
    • Recognize and reward top performers
  • Customer Relationship Management:
    • Ensure the team is providing exceptional customer service, building lasting relationships, and maintaining high levels of customer satisfaction
    • Utilize CRM tools to track sales activities, manage customer information, and report on team performance
    • Serve as an escalation point for customer issues, helping the team to resolve concerns quickly and effectively

Estimated Salary Range: $120,000 - $150,000 per year, depending on experience and qualifications.

Location: Minneapolis, MN; Austin, TX; or Salt Lake City, UT. This is a fully in-person position.