Housekeeping Attendant

2 days ago

Jacksonville, Florida, United States Inside & Out Maintenance LLC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Inside & Out Maintenance LLC. As a Room Attendant, you will be responsible for ensuring the cleanliness and tidiness of guest rooms, providing a comfortable and welcoming environment for our hotel guests.

Key Responsibilities
  • Cleanliness and Maintenance:
    • Clean and maintain assigned guest rooms according to established standards, including changing bed linens, vacuuming, dusting, and polishing furniture.
    • Sanitize and clean bathrooms, ensuring all fixtures are clean, towels are fresh, and toiletries are replenished.
    • Maintain the overall cleanliness and appearance of corridors, elevators, and other public areas.
    • Report any maintenance issues or room repairs to the appropriate department.
  • Guest Service:
    • Greet guests in a friendly and professional manner, ensuring their needs and requests are addressed promptly and courteously.
    • Respond to guest inquiries and provide information about hotel facilities, services, and local attractions.
    • Ensure guest privacy and security by properly handling guest room keys and respecting "Do Not Disturb" signs.
    • Communicate and coordinate with other hotel departments to meet guest expectations and resolve any issues.
  • Inventory and Supply Management:
    • Stock and maintain housekeeping carts with necessary supplies, such as linens, toiletries, and cleaning products.
    • Replenish guest room supplies, including towels, toiletries, coffee, and tea.
    • Maintain accurate records of rooms cleaned, supplies used, and any guest requests or complaints.
  • Safety and Compliance:
    • Adhere to all hotel policies, procedures, and safety standards to ensure a safe and secure environment for guests and fellow employees.
    • Follow proper cleaning techniques and use appropriate cleaning agents to maintain a hygienic and sanitary environment.
    • Comply with all health and safety regulations, including handling and disposal of hazardous materials.
Requirements
  • High school diploma or equivalent.
  • Previous experience in housekeeping or a similar role is preferred.
  • Knowledge of proper cleaning techniques and use of cleaning agents.
  • Attention to detail and the ability to work independently.
  • Strong interpersonal and communication skills.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Physical stamina to perform repetitive tasks and lift/move heavy objects if required.
  • Flexibility to work shifts, including weekends and holidays, as per the hotel's needs.

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