Technical Solutions Specialist

1 week ago


Des Plaines, Illinois, United States Addison Group Full time
Job Title: Technical Solutions Analyst

Job Summary:

The Technical Solutions Analyst is a key member of our Product Engineering team, collaborating closely with Product, Engineering, and Business stakeholders to drive business growth and innovation.

Key Responsibilities:

  • Translate business needs into precise software engineering specifications, leveraging deep technical expertise and analytical skills.
  • Collaborate with Technical Product Owners, Product Managers, and Engineering teams to ensure solutions meet Acceptance Criteria and business requirements.
  • Develop and maintain comprehensive knowledge of application functionality and business workflows within assigned product families.
  • Participate actively in Agile Engineering ceremonies, including standups, refinement, release planning, demos, and retrospectives.
  • Lead the triage of incoming production support requests and perform other duties as assigned.

Requirements:

  • Bachelor's degree in computer science or 7+ years of equivalent hands-on software development experience.
  • Minimum of 3 years of recent experience as the primary author of User Stories, Acceptance Criteria, and related technical details in an Agile software engineering environment.
  • Expertise in web application, database, and API design and architecture.
  • Experience with Postman or Swagger for API endpoint interactions.
  • Proficiency in T-SQL for querying database objects.
  • Proficiency in JIRA and Confluence for managing SCRUM/Agile projects and documentation.
  • Proficiency with Lucid (or similar) to create and review data and process flows.
  • Working knowledge of Figma for reviewing UI designs.
  • Advanced proficiency with O365 tools, including Excel and PowerPoint.
  • Strong team collaboration skills, professional demeanor, and approachability.
  • Experience collaborating with onshore and offshore development teams.
  • Creative problem-solving skills with a drive for innovation in solutions, systems, and processes.
  • Effective communication and presentation skills with stakeholders across the organization.

Benefits:

Addison Group offers a competitive compensation package, including medical, dental, vision, and life insurance plans, plus 401k with company match and paid time off.

Addison Group is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.



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