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Document Processing Specialist

2 months ago

Des Plaines, Illinois, United States Wheels Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Document Processing Specialist. In this role, you will be responsible for processing and preparing documents for mailing, as well as providing exceptional customer service to our clients.

Key Responsibilities
  • Document Preparation: Assemble and prepare documents for mailing, ensuring accuracy and attention to detail.
  • Customer Service: Respond to client inquiries and provide timely and effective solutions to their needs.
  • Mailroom Operations: Manage the mailroom process, including sorting, packaging, and shipping documents.
  • Communication: Collaborate with internal departments to ensure seamless communication and coordination.
  • Problem-Solving: Investigate and resolve issues related to document processing and customer service.
Requirements
  • Education: Associate degree with an emphasis in business or related field, or 2 years of related experience.
  • Skills: Strong customer service skills, ability to use PC applications, and proficiency in data entry and mail merge.
  • Physical Demands: Ability to lift boxes up to 30 pounds and work in a fast-paced environment.
What We Offer

Wheels is an equal opportunity employer and offers a competitive salary and benefits package. We are committed to providing a positive and inclusive work environment.