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Vehicle Rental Consultant

2 months ago

Newark, New Jersey, United States Sixt Full time
Job Description

SIXT is seeking a Vehicle Rental Consultant to deliver outstanding customer service.

The consultant will assess the customer's rental requirements and aim to upgrade them to a more premium vehicle along with additional services that will enhance their overall experience.

Each day will present new challenges and excitement for the right individual.

The ideal candidate possesses the following attributes:
Exceptional interpersonal and relationship-building skills

Strong verbal and written communication skills

Strong organizational skills and the ability to multi-task

Ability to manage stressful or unusual situations to maintain excellent customer service

What you will do:
Prepare rental agreements while advising on and up-selling vehicles and optional extras tailored to the customer's needs

Provide excellent customer service in all interactions

Meet all sales and service standards

Complete administrative tasks including daily lists to support the branch

Communicate via telephone and email in a friendly and helpful manner

Assist the branch with vehicle returns and turnaround as needed

Perform other job duties as assigned to meet business needs

Qualifications:
High school diploma or GED

Minimum 1-year customer service or sales experience

Must be at least 21 and possess a valid driver's license with a clean driving record

Experience in meeting sales quotas or working in highly commissioned roles preferred

Ability to follow defined service and sales processes

Likely to require at least 5-10% travel, some of which may be by airplane

Must be willing to wear company uniforms

Must be authorized to work in the United States without requiring work authorization sponsorship

Ability to communicate in other languages is a plus

Additional Information:


Benefits include paid vacation, medical, dental, vision, 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits, and opportunities for future growth within the company.

At Sixt, we take pride in fostering an inclusive and unique environment.

We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

The information provided is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.

Your response to this advertisement may result in consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.

Offers of employment will be made by Sixt Rent a Car, LLC or any of its subsidiaries or brands.