Fiber Optic Technician

3 weeks ago


Fort Wayne, Indiana, United States Mercury Broadband Full time
Job Overview

Mercury Broadband is a leading provider of high-speed Internet and digital phone service. Our company is committed to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.

Job Summary: We are seeking a highly motivated and skilled Fiber Services Drop Team Member to join our team. As a key member of our Fiber Services team, you will be responsible for building and servicing our fiber-to-the-home customers.

Key Responsibilities:

  • Install and maintain fiber optic equipment at customer premises
  • Assist with fiber drop construction, vaults, pedestals, and conduit
  • Interact with customers, landowners, and inspectors, representing the company in a professional manner

Requirements:

  • Ability to follow directions and work collaboratively with the Fiber Foreman and Fiber Team Lead
  • Comfortable working in the Right of Way and using hand tools
  • Potholing utilities and learning how to mark for utilities
  • Basic mechanical skills and knowledge of hand and power tools
  • Basic computer skills and proficiency with computers
  • Basic computer networking skills and knowledge
  • Clean driving record and valid driver's license
  • Self-motivated and customer service-oriented
  • Ability to communicate effectively, both orally and in writing

Training and Development:

  • First Aid/CPR certification
  • Safety training
  • OSHA certifications
  • Installation and equipment training
  • Ethernet wiring and networking training

Physical Demands:

  • Lifting 50 pounds
  • Bending at the knees
  • Digging with hand tools


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