Bilingual Medical Support Specialist

2 weeks ago

Dallas, Texas, United States Biolife Plasma Services Full time

About the Role:

As a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility to donate plasma, manage donor adverse events, review laboratory test results, and notify donors of unsuitable test results. You will work under the guidance of the Center Manager for operational guidance and under the management of the Center Physician for medical issues.

Key Responsibilities:

  • Determine donor eligibility, including proper management of informed consent, AIDS education, and confidential self-exclusion.
  • Evaluate donor reactions, which occur at the facility, as outlined in the SOPs. Follow applicable SOPs for medical emergencies, including the development of Center Physician's standing orders and donor transport to emergency care facilities.
  • Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors or guidance concerning medical or technical issues, including donor safety and eligibility.
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
  • Manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.

Requirements:

  • High school diploma or equivalent, including a graduate equivalent of a recognized educational nursing program with state requirements.
  • Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic.
  • Current Cardiopulmonary Resuscitation (CPR) and AED certification.
  • Fulfill state requirements (in state of licensure) for basic IV therapy.
  • Satisfactorily complete the FDA-approved training requirements for BioLife Medical Support Specialist.
  • Two years in a clinical or hospital setting.

What We Offer:

At BioLife, we are committed to creating a diverse and inclusive workplace. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, and company match. We also offer paid time off, company holidays, and well-being benefits. Our team is dedicated to providing exceptional customer service and ensuring the highest quality of care for our donors.

About BioLife:

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. We are a patient-focused company that is dedicated to improving the lives of patients with rare diseases. Our team is passionate about providing exceptional care and service to our donors and patients.

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