Customer Experience Expert

7 days ago


Newark, California, United States 24 Hour Fitness Full time

**About Our Company**

At 24 Hour Fitness, we're passionate about providing a fitness community that's accessible, affordable, and welcoming to everyone. We're dedicated to creating a healthier, happier world and are seeking like-minded individuals to join our team.

We're looking for a Sales and Service Expert to deliver exceptional experiences to our members and drive business growth. If you have a genuine desire to help others achieve their fitness goals, we'd love to hear from you

**Key Responsibilities**

Deliver a genuine, authentic, and engaging guest experience tailored to their unique needs and interests while providing best-in-class customer service.

Execute the CARE sales model with each guest, sharing how 24 Hour Fitness' products and services can meet their fitness needs.

Contact potential members by phone to invite them into our club, using our Lead Management System to track and plan successful lead management and selling activities.

Generate leads/new business internally through member promotions, referrals, and contacting leads generated via phone.

**Our Benefits Package**

Average salary: $17.15 - $19.06 per hour, depending on location, work experience, and education.

Free club membership for you and your eligible dependents.

Comprehensive benefits package, including medical, dental, vision, paid time off, and sickness benefits.

Opportunities for career growth and professional development.

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