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Overnight Customer Service Representative
2 months ago
The Overnight Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.
Key Responsibilities- Greet members, prospective members, and guests, providing a superior level of customer service.
- Handle front desk activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
- Assist with new member sign-ups, tours, and responding to member questions and concerns.
- Maintain the neatness and cleanliness of the club.
- Close shift for the business day and create a bank deposit for the next day.
- Customer service background preferred.
- Basic computer proficiency.
- Able to work 3rd shift (overnights).
- Must be 18 years of age or older.
- Flexible schedule.
- Free food and snacks.
- Free uniforms.
- Opportunity for advancement.
- Training and development.
At Planet Fitness, we value our employees and offer a supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
