Bilingual Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and promoting our products and services.
Key Responsibilities:- Provide customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Upsell and cross-sell products and services to customers
- Meet or exceed customer satisfaction and retention targets
- Work collaboratively with internal teams to resolve customer issues
- Bilingual in English and Spanish (written and verbal)
- High school diploma or equivalent required
- 1+ year of customer service experience required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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