Guest Services Supervisor
2 weeks ago
Pilot Company is a leading network of travel centers with a strong commitment to customer service. We are seeking a Guest Services Lead to join our team.
Job Summary:
The Guest Services Lead is responsible for supervising employees and general operations of the store. This role requires excellent customer service skills, self-motivation, and the ability to work as part of a team. The ideal candidate will be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Key Responsibilities:
- Supervise employees and ensure excellent customer service
- Assist managers with tasks to maintain a well-maintained and running smoothly store
- Be knowledgeable of store operations and PFJ's commitment to quality and customer service
- Work a flexible schedule of nights, days, weekends, and holidays
Requirements:
- Previous experience or working knowledge of retail operations
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Must be proficient with a calculator, computer, and other equipment
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Benefits:
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
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