Healthcare Support Specialist

3 weeks ago


Atlanta, Georgia, United States Serenity Healthcare Full time
About Serenity Healthcare

We are a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our revolutionary approach to healthcare helps patients take back their lives when other treatments have failed.

Job Summary

We are seeking a Patient Intake Coordinator to join our team. This role involves providing exceptional patient care through compassion and understanding, gathering relevant information, communicating with healthcare providers, and educating patients on treatment options. The ideal candidate will have 2+ years of customer service experience, high school diploma or equivalent, excellent communication skills, and previous experience working with computer-based systems.

Key Responsibilities
  • Provide high-level patient care through empathy and understanding.
  • Gather, review, and verify patient information.
  • Communicate directly with healthcare providers.
  • Educate patients on treatment options.
Benefits
  • Career advancement opportunities.
  • Medical, dental, and vision insurance (90% covered by Serenity).
  • Employee referral program.
  • PTO and 10 paid holidays.


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