Security Officer Trainee

5 days ago


Iowa City, Iowa, United States The University Of Iowa Full time
Job Summary

The University of Iowa Hospitals and Clinics is seeking a highly skilled and detail-oriented Security Officer Trainee to join our team. As a Security Officer Trainee, you will play a critical role in maintaining a safe and secure environment for patients, visitors, and staff.

Key Responsibilities
  • Customer Service: Provide exceptional customer service while security screening patients, visitors, and staff as they enter the hospital.
  • Surveillance: Provide surveillance of various patient units to ensure a secure environment.
  • Emergency Response: Respond to and resolve emergencies such as security alarms and patient/visitor/staff assists.
  • Technical Skills: Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems.
  • Communication: Provide effective oral and written communication to ensure seamless interactions with patients, visitors, and staff.
  • Security Checks: Perform security checks and monitor special assignments to ensure a secure environment.
  • Safety and Fire Hazards: Report and follow-up on all safety and fire hazards to ensure a safe working environment.
  • Facilities Management: Respond to lock/unlock doors, troubleshoot elevator problems, and extricate as needed, and assist in traffic/parking enforcement.
  • Safekeeping Procedures: Perform safekeeping procedures to ensure the security of hospital assets.
  • Information Provision: Assist with providing information to patients, visitors, and staff to ensure a smooth experience.
  • Escort Services: Escort patients, visitors, and staff to parking ramps and outlying areas.
About the University of Iowa Hospitals and Clinics

The University of Iowa Hospitals and Clinics is a comprehensive academic medical center and a regional referral center. We are committed to providing safe, quality health care and excellent service for our patients. Our mission is to change medicine and change lives.

Benefits Highlights
  • Regular Salaried Position: Enjoy a regular salaried position located in Iowa City, Iowa.
  • Fringe Benefit Package: Receive a comprehensive fringe benefit package including paid vacation, sick leave, health, dental, life, and disability insurance options, and generous employer contributions into retirement plans.
Minimum Eligibility Requirements
  • Experience: One year of experience in safety, fire safety, security, or law enforcement.
  • Driver's License: Valid driver's license and the ability to meet fleet safety standards is required.
Desirable Requirements
  • Customer Service Experience: Two years of customer service experience.
  • Computer Skills: Proficiency in Microsoft Office computer software applications (i.e., Word, PowerPoint, Excel, etc.).
  • Communication Skills: Exceptional written and verbal communication skills.


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