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Healthcare Security Specialist

2 months ago


Iowa City, Iowa, United States The University Of Iowa Full time

The University of Iowa Hospitals and Clinics department of Safety and Security is looking for a Healthcare Security Specialist to ensure a secure and safe atmosphere for patients, visitors, and staff within the facilities and grounds of the University of Iowa Hospitals and Clinics.

  • Deliver outstanding customer service to patients, visitors, and staff entering the healthcare facility.
  • Assist with navigation and provide information to patients, visitors, and staff.
  • Conduct security inspections, patrol the premises, and oversee special assignments.
  • Carry out incident investigations and provide documentation for follow-up actions.
  • Respond to and assist in all matters concerning safety and security.
  • Manage lock/unlock requests, troubleshoot elevator issues, and assist with traffic and parking enforcement.
  • Address and resolve emergencies, including fire, HazMat, and security alarms.
  • Provide surveillance of the institution, including psychiatric units.
  • Maintain proficiency in computer systems to process data, operate fire alarm systems, and manage security systems.
  • Escort individuals to parking areas and surrounding locations.
  • Implement safekeeping protocols.
  • Exhibit effective oral and written communication skills.
  • Enforce all institutional policies and procedures.
Key Training/Compliances:
  • IAHSS Basic Online Course to be completed within 6 months of employment.
  • Health Safety Professional (HSP) - to be completed within the first 90 days.
  • Management of Aggressive Behavior (MOAB) 8-hour training - to be completed within the first 90 days.

University of Iowa Hospitals & Clinics is recognized as one of the premier hospitals in the United States and serves as Iowa's only comprehensive academic medical center and a regional referral center. Each day, over 12,000 employees, students, and volunteers collaborate to provide safe, quality healthcare and exceptional service for our patients. Our mission is: Changing Medicine. Changing Lives.

Percent of Time: 100%,

Schedule: 2nd or 3rd shift available.

Pay Grade: 08

Starting Salary: $17.82/hour plus shift differential and potential overtime.

Benefits Highlights:

  • Regular salaried position located in Iowa City, Iowa.
  • Comprehensive benefits package including paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans.
Minimum Eligibility Requirements:
  • Two years of experience in security and safety, fire safety, or law enforcement; or
    • One year of post-high school education related to security and safety and one year of experience in security and safety; or
    • Two years of post-high school education related to security and safety.
  • Possession of a valid driver's license and ability to meet UI Fleet Safety Standards.
Desirable Requirements:
  • Two years of customer service experience.
  • Proficiency in Microsoft Office applications (i.e., Word, PowerPoint, Excel, etc.).
  • Exceptional written and verbal communication skills.
Application Process: To be considered, applicants must upload a resume that clearly addresses how they meet the required and desired qualifications for this position. Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.